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Frequently Asked Questions

Everything you need to know about this platform. Can't find what you're looking for? Contact our support team.

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Getting Started

What is this project?

This is a web-based application designed to assist Public Interest Entities (PIEs) in assessing their sustainability reporting readiness. It provides tools for filling out forms, tracking assessments, and generating reports aligned with IFRS sustainability disclosure standards.

What do I do if I forget my password?

Use the "Forgot Password" link on the login page to reset your password. Follow the instructions sent to your email to regain access to your account.

I cannot register with Gmail or Yahoo. Why?

To ensure the integrity of our user base and prevent spam accounts, we do not allow registration using Gmail or Yahoo email addresses. Please use a company email address associated with your organization.

Can I be automatically linked to my company?

Yes. If your email domain matches the domain of an existing company in our system, you will be automatically linked to that company upon registration and email confirmation.

Using the Platform

How do I fill out a form?

Follow these steps to complete your assessment:

  1. 1 Log in to the application
  2. 2 Ensure you are linked to a company (you will be prompted if not)
  3. 3 Navigate to the relevant menu (Pre-Assessment, Checklist, or Quality Assessment)
  4. 4 Select the section through the Update button
  5. 5 Fill in the required fields and save your progress
How do I know which sections I have completed?

The application provides a progress tracker on your dashboard that indicates which sections have been completed and which are still pending. Each assessment shows a completion percentage.

Can I save progress and return later?

Yes. Your progress is automatically saved when you submit each section. You can return at any time to continue or edit your responses.

Can I edit responses after submitting?

Yes. Navigate back to the relevant section and click Update to make changes. All modifications are tracked and saved automatically.

How do I generate a report?

Navigate to any assessment section and click the "Export to Excel" button to download your responses in a structured format.

Scoring & Quality

How is my score calculated?

Your final score is the average of all section scores you have completed. Each assessment contributes to your overall score, displayed in the "Your Score" section of the dashboard.

What does a good response look like?
Weak Response

"We consider climate risks."

Strong Response

"Climate risks are integrated into quarterly enterprise risk management reviews and overseen by the Board Risk Committee. Climate-related risks are documented in the corporate risk register and linked to operational KPIs."

Privacy & Collaboration

Can my colleagues see my progress?

Yes. Users linked to the same company can view checklists and scores. This enables collaborative assessment completion within your organization.

Can another user fill out the form on my behalf?

Yes. Any user linked to your company can complete or edit form responses. All changes are attributed to the user who made them.

Can another company see my responses?

No. Your responses are strictly private to your company and cannot be viewed by other organizations. Data isolation is enforced at the company level.

Still have questions? Reach us at technicalservices@icpak.com